Point of departure

Of course the printers and copiers in a company should be available at all times and should be regularly monitored in terms of function and cost effectiveness. Unfortunately in reality the situation is often a horse of a different colour, as the Document Manager is usually spread throughout the premises or even across the country. This makes a central control system next to impossible. Nobody takes responsibility for checking the device’s toner and paper levels or the person responsible isn't always around. And regular monitoring or servicing are too time-consuming and expensive – so the next thing you know the machine is down.

The results:

• Just when you have an urgent print job or need an important copy, the machine you need goes on strike. At a moment like this there is never a service technician in sight, and no one else feels responsible.

• Of course, machine down time reduces your overall productivity.

• Cost control is also not transparent enough, and monthly counter readings are time-consuming and complicated – not only for you, but for the dealer as well.

The solution:

With the system and device management tools from Toshiba Tec such problems are a thing of the past.

• You can monitor the devices at all times from either the user’s or the administrator’s desk, even if they are miles apart.

• Failures can be corrected before the user has even noticed the problem.

• The counter readings can be evaluated online without anyone having physical access to the device. Reports can be sorted automatically either by department or machine type, either on a monthly or weekly basis and forwarded by e-mail.

Your benefits:

• You have the security of receiving your print job or copies even in emergency situations.

• You save time, money and your nerves through the uncomplicated and comprehensive monitoring of the device, and always have the exact counter readings at your fingertips.

• You possess state-of-the-art tools that enable you to choose the ideal location for every machine and can carry out detailed analyses of their utilisation and future maintenance agendas.

If you require more information or assistance for fulfilling special customer requirements, please do not hesitate to contact our Solution Group. Of course you can also reach us at our e-mail address: sales@toshiba-ireland.com.

All terms and product names used in this document may be trademarks or registered trademarks of the respective owners and are hereby acknowledged. Transcription or duplication, also extracts only permitted with prior written permission from Toshiba Tec Germany Imaging Systems GmbH. All rights reserved. Copyright © 2005 Toshiba Tec